BUILDER HUB
Practical technology resources for business owners, operators and growing teams.
Clearer technology decisions, better-connected systems and fewer wasted tools. Free to read and use, no account needed.
Start with the business. Then decide what technology belongs underneath it.
Start here
- 1Take your free Builder Stack Review
About five minutes. You’ll see what deserves attention first.
- 2
Use the guides and resources below
Practical checklists and tests you can run on your own business.
- 3Ask a technology question
Describe what’s happening in the business. You don’t need the technical answer.
Practical guides
Short, useful and business-first. Most take a few minutes to read.
Guide · 3 min read
Start with this: the Tech Stack Cleanup Checklist
Most owners don’t need more technology first. A 15-minute challenge to see what you already have.
Read itGuide · 3 min read
The 5-minute lead response test
See your customer experience the way a new customer does, and find exactly where leads slip away.
Read itGuide · 2 min read
Before you buy another tool, answer these 5 questions
The easiest time to avoid technology waste is before you buy.
Read itGuide · 2 min read
3 technology quick wins to check this week
Three small checks that pay off right away.
Read itGuide · 2 min read
Not sure what kind of technology help you need?
Owners usually know the symptom before they know the solution. That’s normal.
Read itBUILDER BRIEF
A five-minute technology briefing.
What changed in business technology, what matters to an independent owner, and what you can safely ignore.
Builder Brief · 3 min read
Builder Brief #1: More technology is not always the answer
What changed, what matters to an independent owner, and what you can safely ignore.
Read itSTARTER KIT
Checklists and worksheets you can use today
Printable resources built from the same framework as the Builder Stack Review.
Tech Stack Cleanup Checklist
Take inventory of what your business is paying for, what’s actually being used, and where unnecessary overlap may exist.
Use this when you suspect you’re paying for too many tools or aren’t sure what can safely be removed.
Lead Response & Follow-Up Checklist
Check, and test for yourself, how quickly your business responds to inquiries, calls and past customers.
Use this when leads seem to go quiet, or you’re not sure how fast anyone actually gets a reply.
Keep / Cut / Consolidate / Build / Own Worksheet
Sort every tool you pay for into a clear decision, then capture what’s missing and what should be under your own brand.
Use this when you’ve listed your tools and need to decide what to do with each one.
Before You Buy Another Tool
Ten questions to answer before any new software purchase, with a worked example.
Use this when you’re about to sign up for something new.
50+ Technology Capability Map
Match the problem you’re experiencing to the kinds of capabilities that may apply.
Use this when you know what isn’t working, but not what kind of solution fits.
THE BUILDER HUB COMMUNITY
Have a technology question?
Bring us a real technology question. We’ll help you think through what to address first. You don’t need to know the technical answer — that’s the point.
In the community you can:
- Ask a real technology question and get help thinking through what to address first
- Discuss each Builder Brief and what’s on your radar
- See what other owners and operators are working on
The community has its own sign-in.
Not sure what deserves attention first?
The free Builder Stack Review shows where to focus in your business.
Get your free Builder Stack Review