Privacy Policy

This policy explains what information TechStack Builders collects through techstackbuilders.com, including the free two-call review, the AI gig-work interest network, the Builder Stack Review and our other request forms, and how we use it. It also explains the referral links on our site that lead to third-party data buyers and referral programs.

Information we collect

• Two-call review requests: your name, business name, email address and the business phone number your customers call, plus your website and any notes about departments, locations or other details if you choose to provide them.
• Test-call records: after the required approval for the two-call review, a third-party call-testing platform places the approved test calls to your business phone line using an AI caller. The platform records and transcribes the calls where it can, and uses automated (AI) analysis to produce scores, summaries and coaching suggestions for your Call Performance Report. A call may not produce a complete recording or transcript, for example if it isn’t answered or the connection fails. Recordings and transcripts include the voices and responses of the people who answer your business’s calls.
• Builder Stack Review contact details: your first name, business name and email address, and a phone number only if you choose to provide one.
• Your Builder Stack Review answers: information about your business, the technology you use, approximate costs, usage, challenges and goals.
• Your diagnosis: the scores, estimates and recommendations generated from your answers, and the next step you choose.
• AI gig-work interest network: your name, email address, profession, specialty or practice area, country and state or region, years of relevant experience, the degree or credential you describe as text, your approximate weekly availability, an optional LinkedIn profile URL and your choice to receive opportunity emails. We don’t ask for, and you shouldn’t send, patient or client records, identification documents, license scans, dates of birth or financial information.
• Other requests: information you enter in our other forms, such as website preview, larger-project or membership interest requests.
• Basic technical information such as browser type and pages visited, collected automatically by our website platform.

How we use it

• To fulfill a two-call review request: to send you the required owner authorization, place the test calls you authorize, and prepare and email your Call Performance Report.
• To generate your Builder Stack Review diagnosis and send you a copy of your results.
• To respond to requests you make, such as asking about additional testing or implementation help.
• To send you optional follow-up about your results, our services or the Builder community. You can unsubscribe from these emails at any time.
• If you join our AI gig-work interest network and agree to opportunity emails: to email you AI training, evaluation or expert opportunities that may match your background. You can unsubscribe at any time.
• To understand, in aggregate, what businesses need so we can improve our services and resources.

Service messages and optional communications

Messages needed to fulfill your request, such as confirmations, approval requests, your results or report, and replies to your questions, are part of providing the service you asked for. Other follow-up is optional, and you can unsubscribe at any time. Submitting a form is not consent to receive marketing calls or text messages.

Sharing

We don’t sell your personal information. We share it only with service providers who help us operate this website, store data in our customer records and send email; for the two-call review, with the call-testing platform that places, records, transcribes and analyzes the approved test calls; and, if you ask for implementation help, with specialists we engage to scope or deliver that work, who are required to keep it confidential. We may also disclose information when required by law.

Our interest network is not an application

Joining our AI gig-work interest network doesn’t submit an application to any hiring company, and we don’t automatically share your profile with one. If we email you an opportunity, you decide whether to apply directly with that company, under its own privacy policy. Joining doesn’t register you as a referral partner in any program.

Referral links and third-party sites

Some links on our site lead to third-party AI data buyers and their referral programs and include our referral code. When you follow one, you leave our site; anything you submit there, including a business eligibility check or a referral-program registration, goes directly to that company under its own terms and privacy policy, not to us. A program may show us the status of referrals attributed to our link, as part of determining any referral compensation owed to TechStack Builders. We don’t receive, buy, value or store your business records through these programs, and you shouldn’t send client files or confidential information to us.

Your results link

Your Builder Stack Review results page is reached through a unique link. It includes your first name, business name and answers, but not your email address. Anyone you share the link with can view those results.

Storage on your device

When you complete the Builder Stack Review, or confirm your email on your results page, your browser’s local storage keeps your first name, business name, email address and a review reference on your device. This lets us record the next step you choose on your results page, including when you reopen your results later in the same browser, without asking for your details again. It is used only for that purpose and stays until you clear your browser’s site data.

Our community

Our community is hosted on a separate community platform with its own terms. Information you post there can be seen by other members, so don’t post passwords or your customers’ information.

Retention and your choices

We keep your information, including any test-call recordings, transcripts and reports, for as long as needed for the purposes above. You can ask us to access, correct or delete your information, including information from the two-call review, by emailing hello@techstackbuilders.com.

Security

We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, so we can’t guarantee absolute security.

Changes and contact

We may update this policy and will change the date above when we do. Questions? Email hello@techstackbuilders.com. See also our Terms of Use.